Privacy Policy for A1 Auto Performance
A1 Auto Performance is committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained from individuals when they engage with our services, visit our facility, or interact with our online platform.
Information We Collect
We may collect various types of information to provide our automotive services effectively and improve your experience. This includes:
- Personal Identification Information: This may include your name, address, phone number, email address, and driver's license number, collected when you schedule an appointment, request a service, or make a payment.
- Vehicle Information: Details about your vehicle, such as make, model, year, VIN (Vehicle Identification Number), license plate number, mileage, and service history, are collected to perform diagnostics, maintenance, and repairs.
- Payment Information: When you pay for services, we collect necessary payment details, which may include credit card information. This data is processed securely through third-party payment processors. We do not store full credit card details on our servers.
- Service Interaction Data: Records of your service requests, estimates, invoices, and communications with our staff.
- Website Usage Data (for our online platform): Information about how you interact with our online platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visits. This is collected through cookies and similar technologies.
How We Use Your Information
We use the collected information for the following purposes:
- To provide the requested automotive services, including diagnostics, general maintenance, repairs, and performance upgrades.
- To communicate with you regarding your service appointments, vehicle status, estimates, and invoices.
- To process payments for services rendered.
- To maintain accurate service records and vehicle history.
- To improve our services, customize your experience, and develop new offerings.
- To send important service reminders, promotional offers, or newsletters, provided you have consented to receive such communications.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To monitor and analyze trends, usage, and activities in connection with our online platform to enhance its functionality and user experience.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing platforms, under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Protection of Rights: To protect the rights, property, or safety of A1 Auto Performance, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change of ownership or control of your personal data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: The right to request correction of inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of your personal data under certain circumstances.
- Restriction: The right to request the restriction of processing your personal data under certain conditions.
- Objection: The right to object to the processing of your personal data for certain purposes.
- Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our online platform may use "cookies" and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revised policy on this page, and the effective date will be noted at the bottom of the policy. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
A1 Auto Performance
1112 Rainbow Dr
Orlando, FL 32809